Aurora

Terms of Use

Last updated: July 2026

1. Acceptance of Terms

By accessing and using the Aurora Trials platform (the "Platform"), you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our services.

Aurora reserves the right to modify these terms at any time. Continued use of the Platform after such modifications constitutes your acceptance of the new terms.

2. Service Description

Aurora Trials is a clinical trial search and information platform. Our mission is to facilitate access to information about clinical studies for patients, healthcare professionals and researchers.

Important: Aurora Trials is not a medical service, does not provide diagnoses, treatments or medical advice, and does not recruit participants for clinical trials. The information provided is exclusively for informational purposes.

3. Use of the Platform

3.1 Eligibility

To use the Platform, you must be at least 18 years old or of legal age in your jurisdiction.

3.2 User Account

When creating an account, you are responsible for:

  • Providing accurate and up-to-date information
  • Keeping your password confidential
  • All activity carried out on your account

3.3 Prohibited Use

You undertake not to:

  • Use the Platform for illegal or unauthorised purposes
  • Reproduce, duplicate or copy any content without authorisation
  • Transmit viruses or malicious code
  • Collect information about other users without their consent
  • Interfere with the functioning of the Platform

4. Clinical Trial Information

Information about clinical trials available on the Platform is obtained from public sources, including ClinicalTrials.gov and other clinical trial registry databases.

Important notices:

  • Information may not be fully up to date
  • Eligibility for trial participation is determined exclusively by those responsible for the study
  • Always consult a healthcare professional before making medical decisions
  • Aurora Trials does not guarantee the accuracy or completeness of the information displayed

4-A. Artificial Intelligence and Medical Advice

The Platform uses artificial intelligence models to support the discovery of clinical trials and the interpretation of eligibility criteria. Advanced as it is, this technology does not replace:

  • The advice, diagnosis or therapeutic guidance of a doctor or other qualified health professional
  • The individual clinical assessment of a patient's eligibility for a trial, which always rests with the research team responsible for the study
  • Obtaining full information from your treating doctor about the treatment options available outside clinical trials

You acknowledge and accept that:

  • Responses generated by artificial intelligence may contain inaccuracies, omissions or out-of-date information
  • The information presented must always be checked with your doctor before any clinical decision
  • Aurora is not liable for the consequences of clinical decisions taken solely on the basis of information from the Platform

Right to human intervention. At any time, you may request human review of the information presented by the Platform by contacting apoio@auroratrials.org. You have the right to express your point of view and to contest any automated recommendation, under Article 22 of the GDPR.

5. Intellectual Property

All original content of the Platform, including texts, graphics, logos, icons and software, is the property of Aurora Trials and is protected by intellectual property laws. You may not reproduce, distribute or create derivative works without our express written authorisation.

6. Disclaimer of Warranties

The Platform is provided "as is" and "as available". Aurora Trials makes no warranties of any kind, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • That the service will be uninterrupted or error-free
  • That the results obtained will be accurate or reliable

7. Limitation of Liability

Aurora's liability is limited to direct damage demonstrably caused by defective performance of the obligations expressly set out in these Terms. Aurora is not liable for damage arising from inability to use the Platform for reasons beyond its control, such as unavailability of third-party subcontractors, failures in the user's network or force majeure; for indirect damage, loss of profits or loss of commercial opportunity; nor for clinical or therapeutic decisions taken by the user or by third parties on the basis of information obtained from the Platform, information which does not replace professional medical advice.

This clause does not exclude or limit Aurora's liability where the law does not allow it to be excluded, in particular in cases of intent or gross negligence (Art. 800 of the Portuguese Civil Code), for defective service towards a consumer (Decree-Law no. 84/2021), for breach of mandatory data protection rights (Art. 82 GDPR), or in any other situation where applicable law does not permit exclusion or limitation.

8. Indemnity

If you use the Platform in the course of your professional or business activity, you agree to indemnify Aurora against third-party claims, damage and expenses arising directly from use of the Platform in breach of these Terms or of applicable law, to the extent attributable to you.

This obligation does not apply to users acting as consumers, in particular patients and their families, whose liability is governed exclusively by the general rules of law.

9. Suspension and Termination

Aurora may suspend or terminate your access to the Platform in the following situations:

  • For good cause, in particular breach of these Terms, fraudulent use or a security risk, with simultaneous notice to the user by email identifying the reason. The user has a reasonable period to respond or put the situation right, except in cases of security risk or serious unlawful conduct requiring immediate action
  • On discontinuation of the service or the Platform, with at least 30 (thirty) days' notice and an opportunity to export your data
  • On prolonged user inactivity of 36 months or more, after prior notice
  • At the user's initiative, at any time, by requesting deletion of the account at apoio@auroratrials.org

10. Governing Law and Jurisdiction

These Terms of Use are governed by Portuguese law. The Judicial Court of the District of Porto has jurisdiction over any dispute arising from these Terms, with express waiver of any other, without prejudice to the consumer's mandatory right to bring proceedings before the court of their domicile under applicable European law (Regulation (EU) 1215/2012). For out-of-court resolution of consumer disputes, users may turn to the arbitration centres recognised in Portugal, in particular CNIACC (https://www.arbitragemdeconsumo.org/), or to the arbitration centre competent for their area of residence.

11. Contact

If you have questions about these Terms of Use, please contact us. The Platform is operated by Marcos Pantarotto - Prestação de Serviços, Lda., NIPC 513 107 177, a company incorporated under Portuguese law, under the Aurora Trials brand.

Email: support@auroratrials.org

12. Right of Withdrawal

As this is a distance contract for the supply of digital services, you have the right to withdraw from it within 14 days of your account being activated, without giving any reason, under Portuguese Decree-Law no. 24/2014 of 14 February.

To exercise this right, simply communicate your decision by email to apoio@auroratrials.org.